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Day 1

14 November
Thursday
8:00

Registration

9:00

Opening session

Pierre GIRAULT, France Qualité President (France)

Patrick MONGILLON, EOQ President (France)

Plenary
session 1

World champion, handisport ambassador, elite sportswoman, author

Celine VAN TILL, Elite sportswoman, author (Switzerland)

Making sense of Purpose, Sustainability, ESG and Governance: An essential shared map for transformative leadership

Dr Victoria HURTH, Independent Pracademic (United Kingdom)

11:00

Coffee Break

Parallel
sessions 1
FASTER

PS1A- TRANSFORMATION

Successful transformation with controlled change, efficient deployment of processes with digital, dashboards for responsiveness, ecological transition, …

Chairwoman: Florence GOURGEON, Thalès

VP Quality and Customer satisfaction (France)

>> Development of efficiency and effectiveness management system on the basis of dual approach

Vadim LAPIDUS, Chairman of the board of directors - LLC “Centr “Prioritet” (Israel)

>> The 5 pillars for a successful continuous improvement cultural transformation

Miles HERRERA, CEO Lean Six Sigma Company / LATAM (Spain)

>> Improving the Quality Level of Industrial Chain Supply Chains: A Case Study of the Medical Equipment Industry

Yugang CHEN, Shenzhen Administration for Market Regulation (China)

PS1B1- IMPROVEMENT AND LEAN MANAGEMENT

Integrated improvement approach, lean implementation, management involvement, cycle time reduction, …

Chairman: Mike TURNER, The Chartered Quality Institute

Head of Profession (United Kingdom)

>> The most important questions for Internal Audits

Luc MARIVOET, QHSE Manager - Pauwels Consulting (Belgium)

>> Cultivating Successors in Quality Sector - Exploration and Practice in Quality and Standards Education

Huang LIHUA, Quality and Standards Academy of Shenzhen Technology University (China)

>> Applying Lean Six Sigma methodology to reduce redundant blood test in a large academic hospital

Tamar MARVIE, Quality Manager - Ichilov academic Hospital - Tel aviv (Israel)

PS1B2- IMPROVEMENT AND LEAN MANAGEMENT

Integrated improvement approach, lean implementation, management involvement, cycle time reduction, …

Chairwoman: Marilena TUDOR, Michelin

Director Guarantee of Promises to Customers (France)

>> Lean applied to the home energy consumption during 2022 energy crisis

Frederik WAECKENS, Managing Partner Belgium & France, Lean Expert & Lean Six Sigma Black Belt, The Lean Six Sigma Company (Belgium)

>> Lean 4.0 - Lean and Digitalization

Balazs NEMETH, Managing Director and Owner - KVALIKON (Hungary)

>> Lean quality improvement drives the Fengyun series meteorological satellite to serve all humanity

Chong XIE, Satellite ground testing and quality control, Shanghai Institute of Satellite Engineering (China)

PS1C- AGILITY

VUCA and agility, scaled agile framework, customer centricity, cross-functional collaboration, …

Chairman: Charles SCHOLTENS, A-HA

(Belgium)

>> On the love between Scrum and Lean

David BUDIN, Scrum Master & Lean Six Sigma Black Belt - DT Services and Consulting (Belgium)

>> The quality of support in agile transformations: coach or not coach?

Mallory GOOSSENS, Executive & Organisational Coach, InWise (France)

>> Soitec’s Quality Culture Program: Fostering a Quality - First Mindest with agile: Real examples, Real Impact

Céline CAILLER,Corporate Quality Management System at SOITEC (France)

13:05

Lunch

Parallel
sessions 2
HIGHER 1

PS2A- CORPORATE QUALITY CULTURE

Corporate and quality culture, values, behaviors, beliefs, learning organization, …

Chairman: Mehrad RUSHENAS, Avanteam

CEO (France)

>> A reliability management method for the entire life cycle of Nuclear Power Plant equipment from design to operate and maintenance

Liu HAIBIN, Nuclear Energy EPC - Shanghai Nuclear Engineering Research & Design Institute CO.,LTD. (China)

>> From management system to the Shingo Model: Development of a conceptual model

José Carlos SA, Assistant Professor, School of engineering (ISEP), Polytechnic Porto (Portugal)

>> "One stop" service for Quality infrastructure

Guofen CHEN, Academy -Enterprise Cooperation, Quality and Standards Academy of Shenzhen Technology University (China)

PS2B- CHANGES IN QUALITY FUNCTION

Roles, power and responsibility, tools, key duties, quality and CSR, …

Chairwoman: Valérie WAUTELET, Valesens

Founder and Director (France)

>> Results of the Pyx4 Investigation – Survey 2024

Edouard KODSI, Président de PYX4 et Consultant / Expert QSE et BPM

Victor MATTEUCCI, Directeur France et Consultant Management par les processus et Amélioration continue (France)

>> The new quality engineer in a changing world

Guy BAR-YOSEF, VP Quality - Rafael Advanced Defense Systems
and Nava KLEIN, Director of quality, Land and Sea business - Rafael Advanced Defense Systems
(Israel)

>> Quality of Society

Juhani ANTTILA, Self-employed, QI (Finland)

PS2C- QUALITY FOR TOMORROW

Hard skills, soft skills, critical thinking, leadership and motivation, references, standards, …

Chairman: Vincent DESMOND, CQI | IRCA

Chief Executive (United Kingdom)

>> Quality manager for the future

Philippe BELOT, Executive Quality Vice President,  Michelin Group (France)

>> Quality around the world: Movements and paradoxes

Stéphanie El HAYEK, Unit Manager Development & Evaluation, AFNOR GROUP (France)

>> Drive into action: Discover the keys to responsible, sustainable transformation!

Manon DUCLOS, Vice-president innovation and marketing, Mouvement québécois de la qualité (Canada)

PS2D- HUMAN TOUCH

Integration of human touch into your business, customer experience, employee engagement, autonomy, impact of human touch on performance, …

Chairwoman: Axelle MILET, Nicomatic

Quality Manager (France)

>> Operational Excellence and What about the human being in this climbing path

Thomas LEJEUNE, Concordance Co-manager (France)

>> Leading with happiness for better quality

Janos TAKACS, VP Quality EOQ HUN (Hungary)

>> Soft Skills in the real world

Ludovic KOSLOFF-TREISTER, Managing Director KAMAE Conseil (France)

15:45

Coffee Break

Parallel
sessions 2
HIGHER 2

PS2E- REGULATION

Burden or benefit, megatrend, key quality standards, impacts of regulation, …

Chairwoman: Céline CAILLER, SOITEC

Corporate Quality Management System (France)

>> Revision of ISO 9001 - Whats next?

Thomas VOTSMEIER, DGQ Director Standardization ( Deutsche Gesellschaft für Qualität) (Germany)

>> Revision of JSQC Standard - Guidelines for daily Management

Yukihiro ANDO, JUSE Conselor (Japan)

>> Using McKinsey 7S Model and ISO 9001 standard in evaluating the organizational performance of a hospital center

Imane BOUNJERTE, PhD student at the Ben M'Sick Faculty of Sciences (Morocco)

PS2F- ARTIFICIAL INTELLIGENCE

Quality 5.0, digital transformation, social impacts of AI, benefit for companies, …

Chairwoman: Jade PLANTIN, AQM Performance

Associate Director (France)

>> What services can AI provide to quality and its stakeholders and vice versa?

Mehrad RUSHENAS, CEO Avanteam (France)

>> Multilayer improvement cycle model with AI preventive activity

Zigmund BLUVBAND, CEO ALD Solutions (Israel)

>> Digital interconnected intelligent decision-making platform based on AI technology

Xiaoxiong LI, Manager of Sale and Procurement Department, CNPC Niger Petroleum S.A (China)

PS2G1- RISK MANAGEMENT

Synergy, successful approach, durability, sobrietyparadigm change, …

Chairman: Frederik WAECHENS, The Lean Six Sigma Company

Managing Partner Belgium/France (Belgium)

>> Risk managers in the new era - Results of the FERMA International Risk Manager survey 2024

Typhaine BEAUPÉRIN, CEO FERMA

Charlotte HEDEMARK HANCKE, Risk Management Expert, Customer Success Risk Assurance Services, SAP / President FERMA
(France)

>> How a Risk-based approach to Quality management can increase your bottom line

Scott CUMMING, Head of Quality Competence Center - LAUTEC (Denmark)

>> Unloking effective risk management in higher education

Silvia COSTA-LOPES, Quality Manager - Faculty of Pharmacy, University of Lisbon (Portugal)

PS2G2- RISK MANAGEMENT

Strategic overview, cybersecurity, quality and risk management, …

>> Quality Management of operation process in healthcare based on ITC platform - case of clinical test

Ryoko SHIMONO, Department of Business Design and Management, Graduate School of Creative Science and Engineering, Waseda University (Japan)

>> Risk Transmission mechanism of industry chain under a multi parameter grey-GERT network

Lan XU, Director of Industrial Engineering Department, Jiangsu University of Science and Technology (China)

>> The risk blind spot: Why some organisations fail at effective risk management

Nina ABBASSI, Director at Abbassi Limited (United Kingdom)

17:45

Key messages of the day

18:00

End of he Day 1 (free time)

19:00

Departure for Gala Dinner

Gala dinner

Domaine Pommery, from 8 pm to 11 pm

More info

Day 2

15 November
Friday
9:00
Plenary
session 2
Opening Session Day 2

Guy MAUGIS, Afnor Group President

Quality Intelligence : How AI drives Quality and Business Performance

Prof. Robert SCHMITT, DGQ President (Deutsche Gesellschaft für Qualität)

Norbert GORNY PhD, Chief Scientific Officer at  EssilorLuxottica, DGQ Vice-President

Parallel
sessions 3
STRONGER 1

PS3A1- PERFORMANCE

Exceptional results, differentiation through quality, Balanced Scorecard, performance, and quality frameworks, …

Chairman: Philippe BELOT, Michelin

Responsible for the Digital transformation of Industrial Quality (France)

>> Prioritizing Quality and Customer satisfaction in times of war economy transition

Florence GOURGEON, VP Quality and Customer Satisfaction, THALES (France)

>> Lean Six Sigma applied to preventive maintenance of the European Commission Building in Brussels

Mathieu GENDAJ, The Lean Six Sigma Company (Belgium)

>> The evolution and trends of TQM and performance research bibliometric analysis 1993-2023

Xingxi LI, PhD candidate - Tsinghua University - Beijing (China)

PS3A2- PERFORMANCE

Exceptional results, differentiation through quality, Balanced Scorecard, performance, and quality frameworks, …

>> Quality models to prevent the impact of Supply Chain disruption in future crise

Miroslav DRLJAČA, President of the Croatian Quality Managers Society (Croatia)

>> Get your employees involved in continuous improvement: the secret to engage and execute

Tom BELANGER, Humanperf (Canada)

>> Organization’s performance and QMS maturity

Thierry COUTAND, Quality Management Consultant and European Manager, International Aerospace Quality Group (France)

PS3B- INNOVATION

Innovative teaching program, creativity tools, links between quality and innovation, innovation scoreboard, …

Chairman: Jérôme LOPEZ, CFM

Director (France)

>> From 3rd to 4th industrial revolution: It's time for a quality upgrade of our quality programs!

Jean-François LITT, iA.cademie President (France)

>> Learning from failures for building robust innovation culture in the scope of ISO 56000

Ömer ÖZKAN, Business processes and QMS Manager - SOCAR Turkey (Turkey)

>> Quality revolution creates better life

Ji DENG, International Academy for Quality (IAQ)

and

Xiuhui ZHOU, GM - TUV Saarland TEC Management (Shanghai) Co.,Ltd
(China)

PS3C- PEOPLE ENGAGEMENT

Motivation and quality, impact of engagement on performance, measurement, improvement of people engagement, …

Chairwoman: Manon DUCLOS, MQQ

Vice-president innovation and marketing (Canada) 

>> Quality management in a responsible company

Axelle MILET, Quality Manager, Nicomatic (France)

>> Corporate communication and its impacts on quality and efficiency

Janos TAKACS, EOQ HUN VP Quality (Hungary)

>> The Black Belts are fantastic

Martine LACAILLE, PhD student - Paris-Cité University (France)

PS3D- LEADERSHIP

Quality and commitment of managers, leadership and performance, improving leadership, …

Chairman: Guy MARTEL, MQQ

 President (Canada)

>> Portrait of a Leader as an impressionist picture

Jade PLANTIN, AQM Performance Associate Director (France)

>> Unlock the full potential of your management team by Leading with Obeya

Tim WIEGEL, Leading with Obeya Founder (Netherlands)

>> SINTEF CEO (Title to be confirmed)

Alexandra BECH GJORV, CEO, Sintef (Norway)

11:15

Coffee Break

11:30
Parallel
sessions 4
STRONGER 2

PS4A- QUALITY CULTURE IN FRENCH COMPANIES

Round Table : Feedback on understanding, assessment, and improving
>> Chairman : Vincent BLACHE, AFNOR Group

Quality and Performance Development Manager (France)

Speakers:

NIGAY: Catherine BEIGNIER

Quality Manager

MICHELIN: Philippe BELOT

Responsible for the Digital transformation of Industrial Quality

SOITEC: Céline CAILLER

Corporate QMS Manager

HYDRATE CONSEIL: Thomas LEJEUNE

President

NAVAL GROUP: Christophe PERRIN

Quality Director, Propulsion Equipment Systems at Naval Group

VALESENS: Valérie WAUTELET

Founder and director

PS4B1- SINO EURO FORUM 1

Chairman: Mathieu GENDAJ, Lean Six Sigma Company

Managing Partner France, Belgium and Poland, Lean Expert & Lean Six Sigma Black Belt (Belgium)

>> The indoor unit design of expert Air-conditioner based on "Easy to diassemble and wash" Structure

Kaixuan XU, R&D Manager, Haier Group (China)

>> Integration of Industry and Education - Digital Promotion of Vocational and Technical Education in Enterprises

Xiaolei ZHANG, Nex Product Imput Engineer, Qingdao Haier Air Conditioning Electronics Co., Ltd (China)

>> The secret ingredients to a high-performing quality culture

Niklas HEDIN, CEA -  Centiro Solutions AB (Sweden)

PS4B2- SINO EURO FORUM 2

>> Building a digital "1+N" Quality zero defect model based on the internet of things

Cao QINGJIE, Quality Plan and quality Control (China) 

>> In Search of Excellence, the Past, the Present and the Future

Euclides A. COIMBRA, Managing Partner, Kaizen Insitute Europe (Portugal)

>> UBT smart city – the convergence platform for entrepreneurial education, research, science, technology, and innovation based ecosystem

Prof. Dr. Edmond Hajrizi, Founder and Rector of University for Business and Technology, Prishtina, (Kosova)

13:00

Lunch & networking

14:00
Plenary
session 3
TOGETHER

Sharing between with EOQ, CAQ, ASQ, IAQ, MQQ representatives

  • What is your vision of the Quality Manager of the future (Roles, Responsibilities, Skills, Organizational Impact, …)?

  • What is your interaction with your stakeholders and government authorities (Maturity, Consultation, Communication, Synergy, Sponsorship, ...)?

Chairman: Mark ANTOINE (USA)

EOQ : Ulf GUSTAVSSON, Secretary General (Sweden)

CAQ : Wang LIN, Vice-President (China)

ASQ : Sid BHATNAGAR, CEO (USA)

IAQ : Lars SORQVIST, President (Sweden)

MQQ : Guy MARTEL, President (Canada)

15:30

Coffee Break

15:45

European Quality Leader Awards 2024's intervention

Alexandra BECH GJØRV, CEO of SINTEF

16:15
Plenary 
session 4

VIP Conference : International relations and the importance of open dialogue and a sense of method.

Ulysse GOSSET, foreign affairs columnist for BFMTV - number one French television news channel - is a professional journalist with extensive experience covering world affairs. He is also an interviewer for international politics.

16:45

Conclusions and promotion of 2025 EOQ Congress

17:15

End of Congress

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